Shhh! Listen. The quieter you become the more you can hear. 7 steps to be a great listener. Listening is one of the most powerful leadership skills we have at our disposal, yet possibly the most overlooked. The power of listening is rarely acknowledged or effectively practised. Stephen Covey writes ‘Most people do not listen […]

Giving praise is a simple yet powerful leadership tool. It costs nothing and can give an immeasurable return on investment. I was, therefore, surprised to learn of a recent Harvard survey that concluded that giving negative and corrective feedback is an integral part of the remit of being a leader, however, giving positive feedback and […]