Category: Uncategorized (Page 1 of 2)

How resilient are you? Are you a potato or an egg?

How resilient are you? Are you a potato or an egg? Its the same boiling water that softens the potato yet hardens the egg. The circumstances are the same. It’s about what’s inside , what you are made of. Resilience can be learnt and self taught. Lead Yourself. Know Yourself. Improve Yourself

Customer Service or Lip Service? The importance of listening to both your external and internal customers

How serious are you about providing excellent customer service or are you just paying lip service? Post stay questionnaires , online reviews or employee engagement surveys all provide a wealth of invaluable feedback and information that can add significant value to the business, but are you genuinely listening to the feedback from your customer and teams […]

5 actions to prevent pressure becoming stressful

Pressure doesn’t have to be stressful How many times have you said to yourself that you are under pressure and feeling stressed? There is a tendancy to link pressure to stress however one doesn’t necessarily have to lead to the other. Make the distinction between the 2. (…)

Potential awarded CMI Management Gold Award at the British Library.

It was less than a year ago that I published my book Potential and last night I was privileged to attend the CMI Management Book of the Year Awards 2018 at The British Library. Potential was shortlisted for the’ New Manager’ Award and although not the overall winner on the night I am delighted to […]

Vision & Values – Do they mean anything to you?

Make them meaningful not meaningless Most successful companies recognise the importance of having a clear vision and a set of values. Vision – provides the direction and purpose of the company. Values – shape the culture and identify behaviours and commitments to support the ‘How.’ (…)

Leadership is a mindset not a title

Who is comfortable calling themselves a leader? This was my opening question of my keynote speech at a recent leadership development conference. To my surprise less than 20% of the delegates responded positively, prompting the debate that we can all have different interpretations and opinions on what ‘leadership’ means. (…)

Why 8 out of 10 employees aren’t doing what they do best every day.


A  Gallup survey found that organisations focusing on maximising the natural talents of their employees increase engagement levels by an average of 33% per year.  This result prompts two key questions – Are you aware of the individual strengths of your team members? Are you utilising their strengths on a regular basis to maximise performance? […]

Facing a setback? Teach yourself how to bounce back.

Facing a setback? Teach yourself how to bounce back. Simple steps to start building your resilience. Not everything in business will go to plan and turn out how you envisage it – not every decision you make will be the right one – despite your best intentions. The recent UK election is a testament to […]

Do just enough to get by. How to manage & minimise your weaknesses.


Do just enough to get by. How to manage & minimise your weaknesses.  Our weaknesses invariably drain and de-motivate us and it’s not uncommon to spend a great deal of time, resource and energy to try and overcome them. Why spend quality and precious time on things that we don’t enjoy and that may only […]

Success Breeds Success

Leadership Coaching

Successful leaders let others succeed. Success breeds success.  Click here to receive more valuable insights from Executive Leadership Coach, David Guile. The most effective leaders realise that success is not about them personally but more about the success of others and their team. Leadership is about helping others to become more successful and removing any […]

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